InsureVue Blog

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We're back from Dig|In 2018, where we were invited onstage to demo how our cloud-based platform transforms insurance businesses. Join us as we share our successes to an audience of the insurance industry’s leading thinkers and innovators.

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Insurance and Process Automation

By Craig Hayashi on Jan 11, 2018 8:35:23 AM

Topics: Digital Insurance

Capgemini recently published their 2018 top 10 trends in property and casualty insurance and one of the trends they identified was automation of processes leveraging Robotic Process Automation and Artificial intelligence.

This trend encompasses both automating processes based on unstructured input (like a chatbot interacting with customers as they type in questions) and automating processes based on structured input (like machine underwriting of an insurance application).

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With Amazon rumored to be making a larger move into the insurance space, the digital customer experience will likely become increasingly important aspect of the insurance product offering.

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Top 3 InsurTech Conferences for 2018

By Craig Hayashi on Dec 7, 2017 11:01:18 AM

Topics: InsurTech

With 2018 just around the corner, you may be starting to plan out which conferences you will be attending next year.  With the recent buzz around InsurTech, there are dozens of conferences held around the world focused on InsurTech.  Here are 3 of the best InsurTech conferences being held in North America in 2018.

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Our last blog discussed InsurTech’s impact on the insurance industry, but it’s not the only factor changing insurance. Customer expectations have changed dramatically over the past few years, and an excellent customer experience is no longer seen as a competitive advantage, but as an industry standard. A key focus for insurers will be to improve customer engagement and customer satisfaction. 

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InsurTech is a sub-segment of FinTech, the use of computer programs and other technology for enabling banking or financial services. While FinTech is for finance, InsurTech focuses on solving insurance challenges and providing new digital solutions and opportunities.

Over a third of insurers do not have any involvement with InsurTech yet, despite this, almost three quarters of the major insurers believe that a part of their business will be at risk of disruption in the future. 

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The insurance environment is dynamic and pressure is on for insurers, brokers and MGAs to adapt and evolve with technology changes and consumer preferences. New technology and applications are emerging daily, and insurance startups are growing in number and size. Industry experts think the insurance market is ripe for disruption, and there are those who feel it’s overdue.

We have seen a multitude of different innovations in age old industries, from Uber’s disruption of the taxi market, Netflix’s disruption of the home viewing market, and Airbnb’s disruption of the hotel market.

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InsureVue at InsureTech Connect

By Craig Hayashi on Sep 20, 2017 1:35:44 PM

Topics: News

We are excited to announce that we will be attending InsureTech Connect 2017, the world’s largest gathering of insurance leaders and innovators on October 3rd and 4th, 2017 in Las Vegas.

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